I really haven’t decided if I like numbered list posts or if I am just totally getting sick of them, when I first think of doing a list post my first thought is that it will be a really quick and simple post to knock out. The more I write list posts the more I am starting to think that my thought process is a little skewed, I think they take longer in most cases and they demand a lot of extra work.
One of the things I enjoyed doing most while I was employed with Home Depot was training new managers and watching new managers grow through the training they received, regardless if it were team building skills or people skills. One of the things I learned even as I grew in my positions with Home Depot was just how important it is to gain the respect of your associates if you want them to perform for you.
Sure, I know that you think that scaring your associates and threatening them will help them to grow and perform for you, but the reality is that it will only increase your turnover and make your team building efforts futile.
8 Reasons Your Employees Don’t Respect You
1. You Don’t Actively Listen
Instead of being the only one in a conversation take 3 seconds to listen to what your associate is saying to you, than repeat what your associate said to you back to them. This will help you gain respect because you listen and it will also help you to help your associates by providing the right feedback for that discussion instead of blabbing things out or cutting the other person off. You hate that don’t you? So does everyone else.
2. You Demand, You Don’t Ask
You can stomp your feet and make all the little threats you want to, it’s not going to gain you any respect in the long run. Try asking before demanding things from your team, you would be amazed how much more of a team you will have in the long run.
3. Poor Delegation Skills
Every effective manager needs to Do it, Delegate it or Dump it in my opinion, having poor delegation skills that lack direction and detail will get you misguided and poor results each and every time.
4. Poor Follow Up Skills
Sure your awesome at running around delegating 95% of your work load to your associates, an excellent manager should delegate as much as possible. However, if you don’t follow up on all of those work lists you will quickly find that no one takes your list or delegated tasks serious. If your team doesn’t take your delegated tasks seriously you might as well not bother wasting your time delegating in the first place.
5. You Don’t Respect Them
Bashing, back stabbing, degrading, yelling, or correcting your team members in front of others is a great way to let your team know that you don’t have any respect for them. The list of ways you can disrespect your team members is pretty big, to get a grasp of the things that they might find somewhat disrespectful, stand in front of a mirror and ask yourself if you would respect your own actions.
6. Failure to Lead by Example
“Do as I say and not as I do” works great with kids, that is until they reach the ripe old age of about five. If the example you set sucks it won’t take long before your team members notice it, and it will take them even less time to decide on the fact that your a clown. Your associates and team members are not kids ages 1-5, set an example that makes you feel good about your daily accomplishments and that leads your team in the right direction if you want any respect at all.
7. Failure to Educate
If you ASSume that your team members know everything that you know and you fail to teach them in all areas of the business that can assist them in doing a better job, your blowing it. People only know what they know, it sounds simple but it’s true and your assuming that they know everything they need to know is a failure to educate. Failing to educate your associates only makes their job more difficult in the long run, take the time to teach every team member you come in contact with something EVERY TIME YOU SEE THEM. It’s really a great habit to get into, not to mention it only breeds positive results.
8. Poor Counseling Skills
In life no one is perfect, business is no different. There will come a time as a manager that your going to be forced to counsel your associates, when that time comes consider these 9 Tips to Proper Employee Counseling. Employee counseling sessions should be used as a tool to correct a behavior through training, it’s not a tool to make an employee feel like a failure. If your counseling skills aren’t up to par your going to have a tough time picking up respect points.
I think it’s extremely important for every manager to realize and understand that no associate that starts a new job is excited about how crappy they will do or how much they will under-perform, most people starting a new job are excited. If your hiring process is right and your management staff is working to gain respect of fellow associates you will have a much lower turnover rate, turnover costs small business and large business’s big money. I challenge you as a manager to remember how excited people are to start a new job or new position, harness that excitement and earn the respect of your staff.