From the category archives:

Customer service

Extreme Tan and Smoothies Hospitality Team Pics

November 23, 2009
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Most of my daily readers know that I own a tanning salon chain in Florida, every once and a while I will post pictures from our tanning events as well as specials and tanning information. We recently decided that it would be a blast to put together our first hospitality team, properly titled the Extreme [...]

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An email to Mark Maconi Homes

August 27, 2009

It was only around a week ago that I wrote about my terrible experience with Mark Maconi Homes and specifically the Mark Maconi Homes Corporate Office in Palm Harbor, Florida. The fact is I am not happy with Mark Maconi Homes and certainly not happy or satisfied with the customer service I failed to receive [...]

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Mark Maconi Homes Quality and Service FAIL

August 20, 2009

This is the one, this is the rant that triggered Hell Week a Week of Rants here on Extreme John.com, I have written about Mark Maconi Homes before and how unhappy I was with them and well it’s no surprise that the “Quality Home Builder” is back in the mix.
A little over a year ago [...]

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Guest Rant: Verizon Customer Service FAIL

August 18, 2009

As Hell Week continues here on Extreme John it’s time for me to take a page out of my boy The Constant Complainer’s book and have a little Guest Rant action, just in time for Hell Week I have a guest rant from Michele and her experience with Verizon and her Blackberry cell phone issue.
My [...]

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Yellow Book Customer Service FAIL

July 31, 2009

For those of you that might not be aware of my previous article in regards to Yellow Book titled “Out with Yellow Book.com” I suggest reading through that article somewhat quickly, I would also suggest spending more time reading the comments than the actual article.
I initially wrote that post as a keepsake reminder to myself [...]

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