A few weeks ago I wrote an article titled “Nice, Green and UGLY”, in that article I shared a few pictures of some of the shrubs around my house that had not been trimmed for a while.
After posting that article and the pictures of shrubs that didn’t get the love felt they needed, I decided to take the advice of my great readers and give Nice, Green and Beautiful a call and see if they could change the UGLY to beautiful.
I called and left a message and waited for someone to get back to me, a young lady from the main office ended up getting back to me. After explaining my frustration with the trimming of the shrubs in my yard, the young lady assured me that it would be taken care of the next time my lawn crew came out.
Sure enough the next time the lawn crew came and did their normal thing, I pulled into the driveway to find that none of the shrubs had been trimmed. My lawn crew comes on Thursday’s, which this week happened to be a few days before the 4th of July weekend.
When I called Nice, Green and Beautiful again to complain that nothing we discussed the previous week had been done they were closed on Friday for the 4th of July weekend, which meant nice messy shrubs for the holiday weekend. Of course this hardly thrilled me.
I ended up hearing back from the same girl I spoke to when I had initially called, she was actually nice enough to come out and take a look at exactly what issues I had. We took about 20 minutes to go through each of the sections on the front of my house so I could explain how I liked things to be trimmed, she assured me that everything would be taken care of on the next lawn crews trip.

I wanted this bed of shrubs around the palm tree trimmed
I returned to the house after running some errands on Friday to find that the shrubs in question were trimmed, and trimmed properly. Now getting on to my next gripe, we specifically walked what needed to be trimmed a few days earlier, I had three key areas that I wanted trimmed and that was pretty much it. Instead they hacked down EVERYTHING in the front yard.
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There use to be flowering plants here
(Click to enlarge)
As you can see by the pictures below the lawn crew went a little crazy and ended up hacking down just about everything in the front yard, so aggravating! I am almost to the point that I think I should just buy my own lawn equipment and do the crap myself, now if someone would just add another 10 hours to each day to make that possible it would be nice.
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This was a VERY large flowering Hibiscus tree
I wanted it trimmed not mini sized
How would you handle this situation? Your comments served as an excellent form of motivation for the last rant I had with Nice, Green and Beautiful, so maybe you can leave a comment and let me know how you would handle this small but very annoying situation.
On a side note I am excited to announce that the flip flops that Lisa and the princess got me for my birthday stopped hurting between my big giant toe and the toe next to it, not sure why but that little piece always seems to annoy the hell out of my feet.
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{ 10 comments… read them below or add one }
John,
I think it is time to take some legal action! Haha, just kidding — probably not worth it. I think you should calm them and explain their mistake, and maybe you’ll get free service for a year or something. Be sure to sound really upset when you call

The Gooroo @ Finance Advisory Stop´s last blog ..Does Money Bring Happiness?
Wow, I can’t believe they did that to your yard. That’s definitely some customer service fail. It might be one of those things where if you want it done right, you have to do it yourself. But they should definitely pay you for the extra things they cut down or put something in to replace them.
Mike´s last blog ..What I’m Drinking – Community Coffee House Blend
I so wish we took pictures before hand… It would have showed the nice flowering plants that Nice Green and Beautiful tore down–
Looks like the lawn company got their revenge from you calling them so much. lol
Revenge is sweet (Only when you doing the revenge though)
Deneil Merritt´s last blog ..Why Do You Blog?
@Lisa I am sure I have pictures somewhere around here that would show what everything looked like before hand, it’s so annoying.
@Deneil Merritt yeah Im sure it was a payback, I hooked up my lawn crew super sweet one time you think they would be showing me love. And when I say “hooked up”, I mean HOOKED UP.
People have a short memory. They only remember what you recently did. (or want to remember what you recently did)
Deneil Merritt´s last blog ..Why Do You Blog?
@deneilmerritt the story of my life bro
Extreme John´s last blog ..Fighter Jet Too Close to Detroit Appartment Building
So did you just get your own lawn mower? And did you find another 10 hours each I day? I supposed not huh? So what happened next?
ZXT´s last blog ..My Blog 1st Monthsarry
You should try Havaianas if you find other flip flops hurt, they the only pair I’ve ever had that haven’t hurt.
This is not business and it is just pure crazy. Lousy service.
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