Screw Twitter

I am hot hot hot right now and it’s all because of Twitter! The very same Twitter that I have come to love and enjoy for so many reasons is the same Twitter that has me burning up and for good reason.

We recently decided to step up our game with our business Twitter accounts, this was a decision we decided on because we understand the importance of social media and servicing your online clients as well, not to mention it’s a great way to interact with our customers. We have something like ten different Twitter accounts for the various needs of our limousine business and indoor tanning business.

Currently we only utilize a few of our Twitter accounts, the rest of the account are reserved for future use and expanssion programs we currently have on the table. I included a list of a few of the Twitter accounts that we use below, please keep in mind that we have actual staff members that are in place to interact on Twitter, we do not use auto-responders or fake Twitter bots to interact with everyone.

Small Business Twitter Accounts

• Insane Limos Twitter account @insanelimos
• MMA Punk twitter account @mmapunk
• Bonehead Bulldogs twitter account @boneheadbulldog
• Extreme John twitter account @extremejohn

There is one very important Twitter account that is missing off of the above list, that would be the Twitter account for our indoor tanning salon business Extreme Tan and Smoothies. Here’s the part where I stop the big build up and try to move along with this, Twitter decided to suspend the account that we use for our tanning business.

Banned Twitter account screen shot

Now the important thing to keep in mind here is that we have an actual human that does actually interact with the people we follow and the people that follow us on Twitter, so the reason for having the account suspended on Twitter doesn’t really make much sense to us. With our commitment to customer service comes a commitment to product knowledge, the same Extreme Tan and Smoothies associate that writes and updates the Extreme Tan and Smoothies Blog is the same associate that interacts with people on Twitter.

Now based on the image above you can see that in the event your Twitter account is suspended and you feel it was a mistake you can write Twitter and let them know, this was of course something we did immediately because we were surprised to see the account suspended in the first place. After writing Twitter in regards to the suspended account I was hoping that there would be a fast resolution and response from the good folks at Twitter, boy was I wrong since it’s now been over two weeks and we still have no response.

I was so pissed off initially that I planned on writing this post right away, but being a big fan and everyday user of Twitter I decided to hang out and wait a little bit and see if this issue could be resolved in a timely fashion, two weeks is not timely. Now I can say it, Screw Twitter!

Overall I really am not all that pissed pff about it, I wasn’t really thrilled with the Twitter name that we were able to obtain for our business which is of course due to the fact that some other sack that hasn’t signed on in almost a year has our actual business name, or at least the short version of our name on Twitter. That jackass also only tweeted one time ever, quality stuff.

In business two weeks is equal to four months in my eyes, so we will no longer be waiting on a response from Twitter or for our previous business Twitter account for our tanning salons to be un-suspended. I had a few extra moments today to get a new Twitter account setup for Extreme Tan and Smoothies, this was of course a royal inconvenience because I had to setup an additional email account and re-do the background and all of that crap. You can now follow Extreme Tan and Smoothies on twitter @etasflorida

Have you ever had your Twitter account suspended or do you know someone that had their account suspended at Twitter? If so please leave a comment and let us know how long it took before the suspended account was released or if it was not released at all, I am curious to know what usually goes on with suspended Twitter accounts.

Tagged as: ETAS Florida, Indoor Tanning Info, small business, Social media, Social network, Twitter