It’s now time for the final installment of my 2008 Business Reviews which I like to call “The Good, The Bad, The REAL Ugly“. This is the last post for the year which means it’s time for “The REAL Ugly”, I will be clear in saying just because I consider them the REAL Ugly certainly doesn’t mean that you will or have to. Just because I would never call any of the companies below for anything in the future does not mean you should not call them for your project. If you are looking for a company that I recommend than click here for my list of The Good.
THE REAL UGLY
A Sound Decision – 727-789-1121
Rightfully placed at number one I am not sure that another company I have ever dealt with in the past 37 years has been anything like this experience. As much as I would love to spend the next 2 hours writing my true feelings on this companies customer appreciation and customer service it’s not worth my time. Instead I will say, thank fucking god for the countless other companies out there that still care about customer service. If your looking for a QUALITY Audio/Video Company to start and complete your Home Theater Installation please feel free to write me or call me directly and I will get you setup with the right company to get your job DONE.
A Niks Outdoor Cooling – 813-224-0774
I have already written a review in regards to A Niks Outdor Cooling, bottom line here is that I can’t rate a company any higher than this when they don’t show up to their scheduled appointments, blow me off, screw up the install and promise to come back in a few days to check things and never do. I won’t be calling A Niks Outdoor Cooling Solutions for any of my outdoor needs.
Cornerstone Tree Farm – 352-588-2235
This company could have very easily been in the “Good” as well, they did a really nice job installing our landscaping for the front of our house. I ended up calling Cornerstone Tree Farm back to have them do some additional landscaping in the front, install new sod along the fence line in the back and do some landscaping with Palm Tree’s and whatever else out back. I called and left no less than five messages for the Sales guy there that designed our front yard, still to this day no return phone call. Thanks anyway Cornerstone but Gile Tree Service and Nice Green and Beautiful got us taken care of and for a lot less.
I am more than a fair person and in the event anyone listed on The Bad or The REAL Bad does something to change my opinion I will certainly be more than happy to do so. In closing I won’t make any big statements or change the world, all I will say is that Customer Service should always be the most important thing to any Small Business owner and sometimes in some cases as a Business owner you will have to meet some level of expectation, don’t be so surprised when a paying customer expects that from you.
Moving into 2009 I will raise a glass and hope to see an increase in customer service and a new found passion for Customer Service from all Business’s as everyone leans towards customer satisfaction to get the economy moving in a solid direction again.
Cole Stan (2)
KyAus @ Those.Tips (2)
SafariDave (2)
